very pretty and a great location.
Mark
november 2022
This is a fantastic hotel, steeped in history, dripping with glorious decoration on the lower floors, and ringing with the sound of bygone decades of glory. The room was very very comfortable and clean, with a constant supply of soaps and clean towels, and a good firm bed. The staff were extremely professional and efficient while remaining friendly and accessible. The room fridge was fine. My safe had been inadvertently locked by the prior occupants, and the staff fixed it super-quick. Clearly any one who worked there really put so much into the place.
Roger
september 2022
I loved staying at the Congress Plaza, and will do so again in the near future. My rooms have always been clean, tidy, and comfortable. As for location - well, it's within sight of the Art Institute of Chicago, Cloud Gate. And a very pleasant walk to the Aquarium, The Field Museum, and Soldier Field (Go Bears!). Union Station, for Amtrak, is about a 30 minute walk away, but a short taxi ride if you have heavy luggage. Likewise, O'hare Airport is about a 45 minute drive away. The Metra stations are a very short walk away. Staff always courteous and helpful, taxis normally readily available at the main entrance.
Nicholas
september 2023
Vargas
juni 2023
I had read the previous reviews of a 'dated hotel' but it was much better than I expected. The rooms are of a decent size, bed was great and very comfy. There is plenty of storage space, a mini fridge to keep your drinks cool and a coffee machine. It is close to public transport links if you need for example to get to McCormick Place.
Solo_londoner
maj 2023
The bed and view were very nice, and the lobby was gorgeous. The architecture was quite old, but despite this the elevator was exceptionally fast. The restaurant was decent, we had breakfast there and I wasn't particularly impressed but it was edible. I was disappointed when I realized there was no pool, but there was a small lounge room with the game pool and a little gambling cabinet.
Alyssa
augusti 2023
I booked a king bedroom with lake view. We went for the Chicago Street Race and our window overlooked the entire track, my boyfriend was ecstatic. It was nice to have a fridge in the room to keep cold water for walking around. Air conditioning was amazing and our room was always nice and cool when we got back.
Sierra
juli 2023
Great location and cost benefit. Chicago is a very expensive city, in that context, this hotel has shown to be a great cost benefit (I would find it very expensive in other cities). The rooms are big, there are restaurants nearby, close to important city highlights. Comprehensive staff provided check-in 1.5h before and check-out 1h after the usual times as there were rooms available without extra charges.
Mateus
maj 2023
The location was perfect, and the staff were extremely helpful and friendly, the parking was close (staff were informative and very friendly to us), and even with a large event happening they still managed to keep things moving smooth.
Borton
augusti 2023
The location was the best, especially for the music festival. We could go back and forth all day between sets, and when we wanted to find restaurants to eat at, they were within walking distance from the hotel. The rooms are dated and very old. Crazy hallways that were like a maze. You can get lost in their hallways if you don't have a good sense of direction.
Helen
augusti 2023